FAQ

How does it go?

The experience begins with you sitting in a prepared cockpit alongside an instructor. During the main session, your accompanying guests can enjoy a bonus 15-minute flight on the Flight Simulator 2020 upon request. This is not a professional simulator but a beautifully detailed game displayed on a 55” screen, operated in a self-service mode. After the session, we’ll guide you through our center, showcasing all our professional simulators. If any are in use, you can observe them through designated windows. For our Formula 1 and Race Car simulators, adjustments are handled by qualified staff or, for an additional fee, by professional instructor Jan Charouz (available upon request in advance).

Can I bring a guests?

Yes, for experience vouchers, you can bring up to three accompanying spectators. However, only the recipient of the voucher can pilot the simulator. The only exception is the submarine experience, where three people assume different roles while one guest observes. Last-minute bookings or group courses do not include guest access, but additional spectators can join (subject to space) for CZK 190 per person. Guests can only take turns in the cockpit for an extra fee of CZK 490 per person due to the favorable pricing of longer individual sessions and increased simulator wear caused by switching users.

What is the ideal session length?

The most popular option is 60 minutes, as it allows for repeated landings with civil aircraft or aerial combat with the F16 fighter jet. Racing simulators include two tracks. Choose based on your preferences, as sessions can be extended at the time of reservation with a surcharge.

Do I need any previous experience?

Absolutely not! Our instructor or staff will explain everything you need to know to master the experience. For complex simulators like the Boeing 737NG, Airbus A320, F16 Fighting Falcon, Cessna 182RG, and U-BOAT submarine, a qualified instructor will guide you throughout.

Can I exchange the voucher for another one?

Yes, you can. The best option is to purchase a universal experience voucher, allowing the recipient to choose their preferred simulator. However, if you’ve already selected a specific experience, you can exchange it for another when making a reservation online, paying any price difference if necessary.

What about the validity of the voucher, the reservation date and the cancellation of the experience?

Vouchers are valid for 6–12 months and can be extended if needed. The recipient selects the date via our online reservation system during the validity period. Cancellations are free up to 72 hours before the start of the experience. Otherwise, you can purchase a new voucher at a 50% discount within one week of the original date.

Will I be piloting alone or with an instructor?

Yes, you’ll pilot as much as you’re capable of! However, our instructor will always be there to assist you as needed to ensure you fully enjoy the experience.

Will I share my experience with someone else?

No, all experiences are private, reserved exclusively for the voucher recipient and their guests. No one will interrupt your time in the cockpit with our instructor.

Are there any minimum age and height requirements for the applicant?

Our simulators are recommended for individuals aged 12+ and at least 150 cm tall due to cockpit ergonomics and complexity. However, we have accommodated younger children. If this applies to your child, please consult us in advance about the appropriate simulator. The weight limit for participants is 120 kg.

Is the trainer fully moving "full-motion-simulator"?

Yes, we have two motion simulators:

•A 5DOF Racing Simulator (5 degrees of freedom: lift, pitch, roll, forward, and lateral movement).

•A 4DOF motion aircraft simulator in VR (under preparation).

Other simulators, such as the Boeing 737NG, Airbus A320, F16 Fighting Falcon, Formula 1, and U-BOAT, are “fixed-base simulators” without hydraulics. High costs make full-flight motion simulators for commercial aircraft training impractical for public use. Professional fighter jet simulators typically don’t include motion bases due to high G-forces. However, our wide 180-degree visual field, created with three full HD projectors, delivers a highly immersive experience. Your brain will easily be tricked into perceiving motion.